Help centre
Find answers fast
Browse step-by-step guides, watch tutorials, or contact our support specialists for personal assistance.
Getting started
- Create your learner profileGuide
- Invite students to your classGuide
- Download lessons for offline practiceGuide
Account & billing
- Manage subscriptionsGuide
- Request an invoiceGuide
- Apply a school or district discountGuide
Classroom tools
- Share assignmentsGuide
- Review conversation transcriptsGuide
- Understand progress analyticsGuide
Troubleshooting
- Audio or microphone issuesGuide
- Reset a learner passwordGuide
- Report inappropriate contentGuide
Still need help?
Our support team responds within 24 hours Monday through Friday, and live chat is available in the app.
support@lumin.app